Terms and Conditions
Performance Foods are completely dedicated to your total satisfaction. If you have any suggestions or comments please phone or email us.
Phone: +44 1273 317 132
Email: [email protected]
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Credit and Debit cards and PayPal payments. We accept Visa and Mastercard.
Items not in stock will be charged for and sent as soon as available. An alternative will be offered equal to or of a higher value.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule In normal circumstances orders will be processed straight away. Please allow 7 working days for delivery. Any time or date for delivery by us is given in good faith but is an estimate only and no liability will be accepted for any loss what-so-ever suffered or caused through late delivery or non-delivery.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption, your card information is not kept in any database in its whole form for additional security, that is to say that if for any reason our website was hacked any card information is rendered useless and unavailable to the perpetrator.
Damages & Shortages
Any damages and shortages must be reported in writing to Performance Foods within 3 days of receipt of goods.
We shall not be under any liability for any failure to perform any of our obligations due to events or circumstances outside our reasonable control.
The text and graphic content of Performance Food's Website and FTP sites may be copied, distributed, republished, uploaded, posted or transmitted only under the following conditions:
Permission is first obtained from Performance Foods.
The content is used for non-commercial purposes only.
Copyright information is displayed (Copyright © 1999 ~ 2010, Performance Foods. All Rights Reserved.)
The content is not modified.
Any Performance Foods owned software or other files that are downloaded from this website are considered licensed to you by Performance Foods.
That means that we retain full and complete title to the software and to all of the associated intellectual-property rights. You are not allowed to redistribute or sell this material -- or to reverse-engineer, disassemble or otherwise convert it to any other form that people can use.
We sometimes provide access to other websites from our sites for your convenience. The information, products or services available on these websites is provided by third parties over which Performance Foods has no control. We provide no guarantee or warranty as to any of such information, products or services. If you decide to visit any of these sites, you do so at your own risk and responsibility. Links or the appearance of any marks or references to Performance Foods do not imply any sponsorship or endorsement of the third-party or any information, products or services appearing on such site. Check the Uniform Resource Locator (URL) address provided in your browser to see if you are still in a Performance Foods-operated site or have moved to another site. We reserve the right to terminate any link at any time.
You acknowledge that you are responsible for any submission you make -- in other words, you acknowledge that you (and not we) have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
Limitation of Liability
PERFORMANCE FOODS WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY THAT ACCOMPANY OR RESULT FROM YOUR USE OF ITS SITES OR ANY SOFTWARE OR OTHER FILES DOWNLOADED FROM ITS SITES.
THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY...
USE OF (OR INABILITY TO USE) THE SITES
USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU
HYPERLINK FROM OUR SITES
FAILURE OF PERFORMANCE
DELAY IN OPERATION OR TRANSMISSION
These Terms and Conditions, and the agreement they create, shall be governed by and interpreted according to the laws of the United Kingdom. Performance Foods may modify these Terms and Conditions, and the agreement they create, at any time, simply by updating this posting without notice to you.
Performance Foods do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm
Performance Foods may use the company and/or personal information that it collects to:
1. Personalize the look and feel of its websites to better meet your needs.
2. Notify you directly of third-party products or services that might be of use or interest to you.
3. Notify you of any unusual usage patterns or attempted unauthorized access to your personalized ordering site and order guides.
4. Survey you in an attempt to improve our websites, customer service or our business.
5. Analyze general traffic patterns throughout our websites.
1. Performance Foods will not share personal or company information with third parties without first obtaining your express consent, unless we are required to do so by law.
2. Performance Foods restricts employee access to personal information to those employees that legitimately require access in order to complete business transactions.
3. Performance Foods will take reasonable precautions to protect your personal and company information from loss, miss-use, unauthorized access, disclosure, unauthorized alteration, destruction or other malfeasance.
Reviewing, Changing and Correcting Personal Information
You are encouraged to review, correct or update your personal and company information at any time by contacting Performance Foods. You can initiate this review by using the Contact Us Form located on this website.